Returns & Exchanges

We want you to be completely satisfied with your Starrily purchase. If you are not happy with your order, we offer returns on most unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your unused items in their original packaging, ensuring the bottles are protected to prevent leakage or breakage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.